Articles

Getting started with Clicksend & Swim

Utilising the Swim and Clicksend integration requires a dedicated Clicksend account. The steps...

Configuring Swim to use a Clicksend number

A sender ID is the name or number displayed to the recipient of a message delivered via Swim....

Messaging individual customers

How to message a customer via the Customer Details page Navigate to Customers > Find...

Sending job complete messages

Customers can be messaged when a job is completed directly from within a sale.   How to send a...

Creating message templates for use in Swim

Message templates are a great way to save time by avoiding the need of typing out the same...

Configuring post end of day notifications

Swim can send post end of day notifications to your mobile allowing users to receive information...

How to create, schedule and send a bulk marketing campaign

Bulk marketing campaigns can be sent via Swim and scheduled to follow your marketing plan. The...

How to automatically handle customer opt-out requests

Swim by default will process all opt-out requests received and ensure the customer requesting to...

Creating inbound messaging rules

Inbound rules allows Swim to complete certain automated actions based on how customers reply to...

Sending SMS sale receipts

SMS sales receipts can be provided to your customers and offer a unique website link that hosts a...

Creating a customer contact list

Contact lists are self managed marketing lists that can be used when sending bulk marketing...

Sending SMS to the USA

Why can't I send to the USA? With recent changes in the US, all messages sent to US numbers will...