Getting started with Clicksend & Swim

Using the Swim and ClickSend Integration

To use Swim’s messaging features with ClickSend, you will need a dedicated ClickSend account. Follow the steps below to sign up, install, and configure the integration.

Step 1: Sign Up and Install the ClickSend Integration

1. Sign up for a ClickSend account via this link.
2. Purchase the Swim ClickSend add-on via this link.
   

3. Await the confirmation email from Swim Support that the ClickSend add-on has been activated on your Swim site.
4. Once confirmed, log in to Swim and go to Utilities > Communications > Message Config.
5. Select ClickSend from the Provider dropdown menu.
6. Enter your ClickSend Username and API Key. To obtain your API key, see this guide.
7. Click Save Settings.
   

Step 2: Set Up Billing and Credits

1. Log in to your ClickSend account via this link.
2. Click your username in the top-right corner and select Billing.
3. Choose Manage Credit Cards and add your card details, then save.
4. Return to the Billing menu and select Top Up Account to purchase credits.
5. Return again to Billing and select Balance Auto Top Up & Notifications.
6. Enable Automatically Top Up by setting this option to YES.
7. Choose:
   • A minimum balance amount that triggers a top-up.
   • Your desired top-up amount.
8. Click Save.

Integration Complete

ClickSend and Swim are now connected, and you can begin customising your messaging features directly within Swim.