Getting started with Clicksend & Swim

Utilising the Swim and Clicksend integration requires a dedicated Clicksend account. The steps below should be followed before you begin using the messaging features in Swim.

How to sign up and install the Clicksend integration

1. Sign up for a Clicksend account via this link.
2. Purchase the Clicksend add-on for Swim via this link. Note if you are already subscribed to our legacy SMS product you do not need to repurchase.
3. Await the confirmation email from Swim support that the Clicksend add-on has been activated on your Swim site.
4. Once you have received the confirmation email, navigate to Utilities > Communications > Message config from within Swim
5. Select Clicksend from the Provider drop down
6. Enter your Clicksend username into the username field
7. Enter your Clicksend API Key into the API Key field. To obtain your API key please see this link.
8. Click save settings

Next steps are to setup your billing details and to credit your account with message funds.

1. Login to your Clicksend account via this link.
2. Click on your username from the top right corner
3. Select Billing and then choose Manage Credit cards
4. Add your card details into the Manage Credit cards section then save
5. Return to the Billing menu and then select Top up account
6. Choose a recharge amount to suits your needs and complete the purchase
7. Return to the Billing menu and select Balance Auto Top Up and Notifications
8. Set your account to Automatically top up by selecting YES. This will ensure your messages never fail to deliver due to lack of credits.
9. Choose a minimum balance amount before a top up occurs.
10. Select your desired top up amount and click Save.

Clicksend and Swim are now connected and you can begin customising the Clicksend messaging features in Swim.