Creating message templates for use in Swim

Message templates are a great way to save time by avoiding the need of typing out the same message each time you wish to send a message. It is recommended to setup message templates for job complete messages, job collection reminders and SMS receipts.

How to create SMS templates

1. Navigate to Utilities > Communications > Message Templates
2. Type in the template name. The template name is only seen by Swim users, this is the name of the template Swim users are going to choose when sending a message.
3. Add a message 
4. Click Save template
   
   

How to create MMS templates

1. Navigate to Utilities > Communications > Message Templates
2. Type in the template name. The template name is only seen by Swim users, this is the name of the template Swim users are going to choose when sending a message.
3. Add an image file 
4. Add a subject line. Note the subject line will be delivered in bold text.
5. Add a message
6. Click Save template