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To refund an existing sale, follow the steps below: Navigate to Sales > Find Sale and...
Cancelling a refund means that the refund is no longer active, and that the original sale...
Status of a Sale Each sale has a status of either deposit, posted or cancelled. Posted sale...
To exchange a stock item, first find the original sale using 'Find Sale'. If the sale has not...
Performing a refund that includes a refund fee can be achieved in Onswim by following the steps...
Start by finding the sale and selecting 'refund'. Next, click on any items you do not want to...
Deposit sales are in a state that can be edited, so they do not necessarily need to be refunded....
Note: Because a 'Quick Sale' does not have a specified customer assigned to it, a customer needs...
Check that the payment has been made on the refund. This can be done by opening the refund sale,...
This is most likely due to trying to refund a 'Quick Sale', to which customers on your database...
Customer credit can be refunded to cash (or any valid payment type) through the use of a standard...
Note: Insurance sales cannot be refunded in the normal way. What you can do instead is select...
In Swim, it is possible to refund or exchange items when the original sale was not in Swim or the...
Swim has a range of user permissions available that allow you to restrict staff from accessing...
