How to use the customer wish list
The customer wish list can be found to the right of a customers details screen. The purpose of the wish list is so that customers can let you know of their intention to purchase or at some time acquire a particular item.
To add a new wish just follow the steps below:
- Navigate to a customers details.
- Click on Wish List to the right of screen.
- Click on New Wish and search for the stock item as you would usually via Find Stock.
- Once you have located your item, select it by clicking on it, effectively highlighting it yellow. Then click Add to Wish List at the bottom of the screen.
- You will then have the option to add in some comments about the item, a date that the client would like to be reminded about the item, and a person who the client might like to be reminded on their behalf (for a birthday or present as an example).
- After entering in the details, click Save. The item will then be added to the customers wish list.
Tip: You can use the wish list report under Reports Menu > Customer Reports to send out reminders on the reminder dates.