Image Requirements for Swim and Shopify
File Size and Resolution
- Stock images are capped at a maximum file size of 5 MB by default.
- This limit can be increased upon request by contacting Swim Support.
- The maximum resolution accepted by Swim (and shared to Shopify) is 1920 × 1080.
Note: Larger images may still upload, but will be automatically resized or compressed to meet Swim’s limits.
Supported File Types
- Accepted formats: JPG, PNG, GIF.
- Video formats are not supported.
Note: If you wish to use video, convert it to a GIF or upload it directly through Shopify (videos uploaded via Shopify will not sync back to Swim).
Web Images
- Images in Swim can be stored for internal use only or shared with Shopify.
- Whether an image is sent to Shopify is controlled by the FOR WEB toggle in Swim.
- By default, all images are set as FOR WEB.
Image ALT Tags
- ALT Tags can be managed in Swim via the Image Description field under each uploaded image.
- ALT Tags can also be added directly in Shopify, but these will not sync back into Swim.
Recommendation: Enter your ALT Tags in Swim using the Image Description field wherever possible to ensure consistency.
Image Order
- The order of images displayed on a Shopify product page matches the order set in Swim.
- Reorder images in Swim by dragging and dropping them within the Pictures tab on the item details page.
