Q3 Receipt Printer Setup Guide - Apple/Mac

Please Note: If using a Mac with your Q3 printer. Firefox or Safari must be used to print. Chrome and Internet explorer will not print desired results.



The first requirement in setting up your Q3 receipt printer is to ensure your web browser printing settings are correct.

This can be achieved by clicking the link below and reading the following knowledge base article.

Complete Printer Setup Guide in onSwim



1. You need to have the printer turned on. There is a power switch at the back of the printer for turning it off and on.

2. Load the paper roll into your printer once you have turned it on.


Installing the Printer Driver

For all Custom Engineering Q3 receipt printers you can download the driver automatically by clicking on the link below:

Note: If the link below does not automatically download the driver. Please refer to the manual download section below.

Once the driver has downloaded, run the installation wizard. Ensure your Q3 printer is on and plugged into the computer.


To manually download Q3 Printer Driver

  1. If the above link does not automatically download the driver for you. Go to the companies website by clicking here!
  2. Scroll down to the 'Download' heading and click on 'DRIVERS'.
  3. Click download on the required driver. For MAC OSX click on the first option labelled " Q3 CUPS (Common Unix Printer System) based printer driver for MAC OSX