Can you tell me more about security?
Can you tell me more about
a good question to ask. Your business data is very important to you
and protecting that data is very important to us. Swim uses full
security, just like your internet banking websites. It uses
encryption, HTTPS, SSL and firewall security. The Swim online servers
are there to keep your data safe and only allow you and those you
authorise, to access it.
are the ways in which we keep your data and system secure.
Our servers have SSL
Certificates signed by global leaders in certificates, so all data
transferred between the browser and the service is encrypted. This
stops any potential hackers from accessing your data in transit. The
encryption is the same as that used for Internet banking.
To access your Swim system
you need to know the URL. This URL is not broadcast anywhere. It is
your own personal store URL that is unique to your store.
has a two stage login process for greater security. First a global
username/password to allow access into your own Swim system. Then
unique user passwords for every user.
password resets can only be processed by a staff member with full
administration level access or owner after identification checks or
via a reset email delivered to the user’s email address.
logged into the system, the user can only access information that
they have permission to view.
No one has access to your
organisation unless invited by you and with a level of user
permission selected by you. You can remove any users/staff whenever
We don’t allow the
browser to save your global login or user login, which eliminates
access from a stolen or compromised computer. If you leave your
computer unattended for an extended period, you will be automatically
System Patching is kept up to date on servers in the cloud as soon as
security patches are released.
& network security
External access to our
servers is controlled by firewalls, intrusion protection systems and
routers, which are configured and monitored according to industry
best practice by security specialists.
Business Data Security
your data from both out-of-store and in-store (i.e employee) threats
is at the forefront of Swim's security.
data, SSL security, firewall rules, audit logs and user tracking,
double user permissions (with a global login to access the main menu
and then individual user level access).
user permissions where you can define the exact tasks the employee
can perform, what the employee can do and see and what they can not.
user access log, allowing you to see what each employee does in the
to only have administrators or managers know the global access
password, which means staff can only use Swim while in the store,
and do not have permission to use the system outside the store or on
their own devices.