How to restrict staff from completing a refund
Swim has a range of user permissions available that allow you to restrict staff from accessing areas of Swim that are not applicable to their job role. To limit a staff member from having the ability to process a refund you should remove the permissions below which can be found under the Sales>Manage heading of the user permissions page.
- Add Refund Payment
- Cancel Deposit Sale
- Cancel Refund As Customer Credit
- Cancel Refund Payment
- Cancel Sale
- Edit Refund Payment
- Refund
- Refund Greater than 1000
- Refund Sale As Customer Credit
- Remove Refund Payment
- Save Refund Fee
User permissions can be edited by navigating to Utilities>User>Manage Users and then selecting edit next to the user account you wish to adjust.