Setting Up the Clover Integration in Swim
The Clover integration in Swim is largely self service and can usually be completed within a few minutes. Once connected, Swim will communicate directly with your Clover terminal for payment processing.
Before You Begin
Before connecting Clover to Swim, please ensure:
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You have an active Clover account
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You know your Clover login credentials
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You have administrator access within Swim
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Your computer and Clover terminal have an active internet connection
Connecting Clover to Swim
Follow the steps below to establish the connection.
Step 1: Open Merchant Services
From within Swim, navigate to:
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Utilities > Sales > Merchant Services
Step 2: Select Clover as the Payment Gateway
Within the Merchant Services page:
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Locate the Payment Gateway drop down menu
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Select Clover from the list
Step 3: Save the Settings
Before attempting to connect your Clover account:
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Click Save Settings
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Wait for the settings to save successfully
Important:
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Do not click Connect to Clover before saving the settings first
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Failing to save first may prevent the connection process from working correctly
Step 4: Connect Your Clover Account
Once the settings have been saved:
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Click Connect to Clover
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A Clover sign in window will appear
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Enter your Clover account credentials
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Follow the prompts to authorise the connection
Step 5: Confirm the Connection
After completing the Clover sign in process:
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Return to Swim
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Confirm the integration now shows as connected
Once connected successfully, Swim will be ready to communicate with your Clover terminal.
Troubleshooting
If the connection does not complete successfully:
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Confirm the Clover login credentials are correct
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Ensure your internet connection is stable on your computer and Clover terminal
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Verify Clover was selected in the Payment Gateway field
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Confirm Save Settings was clicked before Connect to Clover
If you continue to experience difficulties, please contact Swim Support for assistance.
