How to restrict staff from completing a refund

Swim has a range of user permissions available that allow you to restrict staff from accessing areas of Swim that are not applicable to their job role. To limit a staff member from having the ability to process a refund you should remove the permissions below which can be found under the Sales>Manage heading of the user permissions page.

  • Add Refund Payment
  • Cancel Deposit Sale
  • Cancel Refund As Customer Credit
  • Cancel Refund Payment
  • Cancel Sale
  • Edit Refund Payment
  • Refund
  • Refund Greater than 1000
  • Refund Sale As Customer Credit
  • Remove Refund Payment
  • Save Refund Fee

User permissions can be edited by navigating to Utilities>User>Manage Users and then selecting edit next to the user account you wish to adjust.