Correcting Sale Mistakes


Note: It is important to fix any mistakes on a sale before the 'post end of day' is finalised. If you make a mistake on a sale, you can go back into that sale and correct the mistake. Once the 'post end of day' has been finalised and closed off, the sale will then be frozen and you will not be able to make changes to the sale.

Correcting Item Sold

To edit a sale by correcting the item sold follow the steps below:

  1. Find the sale
  2. Click on 'View Sale' to the right of the sale that you want to change.
  3. To edit the quantity or price, click edit to the right of the item
  4. To edit further details, click on the item description of the item you want.
  5. To remove a stock item, click 'Remove' to the right of the item.
  6. To add more items  to the sale, click into the stock no field (or click on 'Stock No.' highlighted in blue to search for an item) or 'Non-Stock Item' field and add in a new item.
  7. Click 'Exit Sale'.

Correcting Payment Type

To edit a sale by correcting the payment method follow the steps below:

  1. Find the sale
  2. Click on 'View Sale' to the right of the sale that you want to change.
  3. Click on 'Edit' to the right of the payment that you want to edit.
  4. To change the amount, click on the amount field, remove any data using the 'backspace' key, type in the new amount
  5. To change the payment type, click on 'payment type' and select the payment type from the dropdown list.
  6. Click on 'Save' to keep your changes or 'Cancel' to revert the payment back to what it was.
  7. Repeat steps 1-4 to edit other payments.
  8. Click 'Exit Sale'.

Note: To remove or edit a payment click on 'Remove' to the right of the payment details to remove the payment.