How to effectively use SMS.

You can use SMS in swim to alert customer that their job or repair is ready, to give the customer details of a job or for marketing purposes such as birthday wishes or anniversary reminders.

When sending an SMS promotion you can include anything from a special price to free cleaning to a gift voucher for something particular (such as a voucher to be used towards a particular type of jewellery item). The promotion could go something like:

"Merry Christmas from XXX Jewellers. As a special gift to you,we would like to offer you a $20 gift voucher with any purchase of [pandora/lovelinks/...] charms that you make before 15/01/20xx."


"Merry Christmas & Happy New Year from XXX Jewellers. As we all want sparkling jewels on New Years Eve, XXX Jewellers would like to offer you a free ring. To use this offer, simply bring in your rings before 31/12/xxxx."