If you use a pre-printed letterhead for receipts and are finding the text on the receipt is printing too high, follow these steps.
- Create a blank jpg (white picture)
- Go to Utilities > Printing/Scanners > Manage Printable Documents > Manage Logo's.
- Add the blank jpg image as a logo.
- Close the Manage logo page so you are back on the Manage Printable Documents.
- Next to receipt, click on your receipt name and then click again to bring up the settings.
- Under logo select the blank logo and save.
- You can then test by printing a receipt.
Note: Ensure the 'display shop details' on the receipt settings page is set to no.